Key Accounts Manager job in Remote
Vacancy has expired
Remote,
North Carolina
Company Name:
Gaia Herbs Impact Area:
Health & Wellness
Company Type:
Certified B Corporation
Employment:
Full-time
Industry:
Consumer Packaged Goods Manufacturing
Location
State / Province:
North Carolina
City:
Remote
Description
Key Account Manager Job Description
Job Summary
This position provides a growth opportunity for someone who is relatively new to sales account management. This employee is directly responsible for developing and maintaining profitable sales performance of assigned key accounts, and for creating business partnerships and strategic plans to achieve company sales goals.
Essential Duties and Responsibilities
- Maintains full accountability for communicating and implementing programs/plans with Gaia’s key customers to ensure success. This includes organizing and strategic planning, developing effective and positive ROI promotional programs by account, working in the field with broker reps, conducting annual business reviews, communicating account activity for implementation to the sales team, and meeting growth goals.
- Ensures that distribution, promotional, merchandising and pricing goals are delivered for all key accounts including:
- Achieving new item distribution and promotional targets in each account.
- Effectively creating and managing trade programs in each account to deliver incremental revenue and positive ROI.
- Managing key customers to develop strong business plans.
- Communicating information to help secure off-shelf merchandising opportunities if accounts are broker or rep managed.
- Negotiates business terms that are favorable to Gaia Herbs and result in win-win partnerships with key accounts.
- Achieves quarterly and annual sales goals assigned by the Sr. Director of Sales & Business Development for each account.
- Visits stores with broker reps when in the territory for key meetings and includes them in meetings to gain the full scope of the business.
- Meets with corporate buyers at least 2x per year at their corporate office to conduct business reviews and create promotional plans to meet annual growth goals.
- Manages financial responsibilities, including: P&Ls, forecasting, budgeting net sales and MDF spend (discounts, coop, demos, etc.), ensuring the strongest ROI for trade spend, and meeting MDF goals. Utilizes of car stock allotment to ensure best use. Works with Sr. Director of Sales & Business Development to schedule key education events and programs, targeting the right markets for the greatest ROI.
- Works with all applicable internal departments to ensure account promotional forecasts are entered into the system and orders related to promotions can be filled in full.
- Communicates category and new product review timelines to Sr. Director of Sales & Business Development, ensuring new product launch materials are provided in the required timing to secure new product placement in accounts.
- Communicates market conditions to Gaia leadership to ensure company programs and plans are competitive, focused and successful.
- Works with a team, clearly communicating administrative support needs to ensure deadlines and promotional paperwork is completed on time.
- Communicates customer marketing needs, engaging with Gaia’s marketing team to ensure proper programs and tools are created for key accounts.
Supervisory Responsibilities: None
Qualifications
Education and/or Experience
- B.S. degree in related field and/or commensurate experience in sales position(s) within consumer packaged goods (CPG), with strong preference given to those with experience in the natural products industry.
- 2+ years of experience with a successful track record of adding value.
Knowledge, Skills and Abilities
- Ability to travel up to 50% of the time for activities such as key meetings, expos, and trade shows.
- Ability to learn quickly, take initiative, and drive creative thinking with contagious enthusiasm.
- Working knowledge of Natural Products retailers and buyers is preferred.
- Demonstrated understanding and proven value contribution in sales (process/account management) and strategic thinking.
- Practical understanding of sales reporting basics, and the ability to use them as resources in account leadership.
- Excellent customer service skills.
- Strong organization skills.
- Ability to work independently and be self-directed.
- Ability to demonstrate creative, strategic, and highly organized thinking.
- Excellent communication skills—both written and verbal, with the ability to demonstrate a high level of emotional intelligence.
- Ability to identify potential issues proactively and apply customer service and relationship management principles to manage resolution.
- Ability to effectively present information in one-on-one and small groups situations to customers, clients and other employees of the organization.
- Ability to compute rate, ratio and percent and to draw and interpret graphs.
Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk. The employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl, talk or hear; and taste or smell. Specific vision abilities required by this job include the ability to be able to view a computer screen.
Work Environment
This is a remote position, where the noise and hazard level are within the employee’s control. A portion of the work is performed in the field and includes some overnight travel.
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
1506 days ago
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