Human Resources Generalist, Managed Organizations job in Durham

Human Resources Generalist, Managed Organizations (Durham, NC or Chicago, IL)

An analytical problem-solver who will provide critical, broad-based HR support to Arabella Advisors' managed nonprofit organization clients.

The HR Generalist is a member of a growing team of HR consultants at Arabella Advisors who provides expertise-based services to a suite of non-profit organizations with whom Arabella works, primarily the New Venture Fund. In this role, you will execute core operational HR process administration and address a high volume of HR inquiries for Arabella's nonprofit clients.

Essential Responsibilities:

Client Service (70%)
Provides exceptional daily service to client staff, communicating quickly, effectively and efficiently.
Provide expert client response to Managed Nonprofit Organization staff and internal stakeholders as defined by client service standards and case management protocols, and team backup plans.
Act as dedicated HR account manager for complex clients, liaising with client contacts and internal account managers.
Maintain and deploy working knowledge of relevant policies, procedures, and benefit plans.

Case Management (15%)

• System administrator for case logging system.
• Monitor case and data systems for job assignment, escalation, accountability to client service standards and timeliness, and to inform team deployment decisions.

Internal Systems Support (15%)

• Manage overall HR success metric tracking, including maintenance of the quarterly dashboard.
• Partners with senior leadership in developing and supporting HR’s objectives, outputs and standards. Special projects related to these objectives as assigned.
• Partner with the senior leadership in developing and supporting HR’s outputs and standards.
• Proactively suggest process and systems improvements to senior team members.

To Be Successful in This Role, You’ll Need:

• 2-3 years of HR generalist experience.
• To be deeply inclined towards metrics and data-driven decision-making and accountability.
• Excellent analytic and problem-solving skills with the ability to take a thoughtful approach to addressing challenges.
• Highly entrepreneurial and resourceful. Willing to learn and the lead the way on new technological platforms and modes of operating.
• Strong Microsoft Excel, SharePoint and PowerPoint capabilities desired, and exposure to data administration and data visualization a plus. Experience with Salesforce and its reporting/dashboarding functionality.
• Experience in professional services environment, PEO or similar highly desired.
• Outstanding organization and prioritization skills - ability to manage multiple demands, projects and deadlines in a fast-paced environment.
• Exceptional communication skills, both written and verbal, with a strong customer service mentality and high degree of integrity, accountability, and emotional intelligence.
• Experience in rapid growth environment preferred.
• Adaptability.
• Experience in a progressive, mission-driven, and entrepreneurial environment.
• Passion for philanthropy, nonprofits, or foundation operations.
• Associate’s or Bachelor’s degree, preferably in related field.
• PHR or SHRM-CP Certification desired.

Our Core Competencies:

• Ability to provide excellent, including the ability to efficiently and independently address routine service matters, to suggest effective client-centered solutions when elevating challenges or concerns, and to understand how the team can operate to maintain high-quality service.
• The ability to complete complex tasks, to use a work plan to undertake projects, and to understand how those projects impact the client, team, and/or firm’s objectives
• The ability to understand stakeholders’ perspectives and circumstances, and to build and manage strong relationships that reflect that understanding.
• The ability to communicate clearly, concisely, and professionally, including the ability to adapt style, tone, and content to various audiences; to make technical information accessible to broader audiences; and to collaborate with others to produce strong written deliverables.
• The ability to work cooperatively and inclusively with others to achieve shared goals, including knowing when and how to compromise, being willing to proactively help colleagues, and sharing knowledge in various mediums.
• An enthusiasm for taking on stretch and development opportunities, including the ability to accept feedback and use it to improve performance.
• The ability to take ownership and be creative and solutions-oriented when encountering challenges that don’t have obvious answers, including knowing when to elevate challenges along with possible solutions.

About Arabella Advisors

Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation.

About Arabella’s Managed Organizations Team

Arabella Advisors provides operations and management support to multiple nonprofit organizations, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed organizations house new and innovative public interest projects and nonprofits, as well as coordinate collaborative initiatives between donors and administer grants programs. This type of structure is commonly referred to as fiscal sponsorship, and candidates are highly encouraged to research fiscal sponsorship prior to a first interview. The managed organizations provide support to a diverse range of projects, including many focused on conservation, global health and civic engagement.

Our Commitment to Diversity, Equity, and Inclusion (DEI)

Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement.

Working with Us

While this position must be based in Durham, NC or Chicago, IL, please note that due to COVID-19, all Arabella Advisors' offices are closed, and we remain a remote-first organization until further notice. We have a strong firm culture rooted in collaboration and in-person interactions between colleagues. To that end, once our offices reopen it is our expectation that all staff will generally work from the office according to a schedule agreed upon with their supervisor.

We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our base salaries are based on a blend of similar sized organizations from different sectors, including nonprofits, foundations, and professional service firms. They are also based on local market rates and differentiated by geography. You’ll start with 16 days of vacation, 10 days of personal time, and 20 hours of paid time to volunteer at an organization of your choice. In addition to seven federal holidays, you get to pick four more from a list of inclusive cultural and religious holidays and your birthday. Our competitive health package includes medical, vision, dental, and prescription insurance, and our retirement package includes a 401(k) plan that is fully vested from day one. We also provide funds for professional development, a fitness benefit, and cover part of your personal cell phone plan.

We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.

How to Apply

Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job.

Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know.

We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process.

While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position.

We will review applications as they are received and look forward to hearing from you.