Accountable Programme Manager job in London
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Description
About The Social Change Agency:
The Social Change Agency comprises a team that are experts in creating social impact using social innovation, peer networks, community organising, collaboration and systemic and organisational change approaches. We provide strategic consulting, communications expertise, training and programme design to create social impact.
About Accountable:
In 2020 we set up a sister Community Interest Company called the Social Change Nest (SCN), which aims to remove the structural barriers for social movements and networks for change, providing a way for agile, strategic and effective money management for them.
Accountable is a fiscal hosting and grant management service currently supporting 320 community groups across the UK and abroad. We are pioneering fiscal hosting in the UK through a digital platform called Open Collective, and have since expanded the service offline to distribute grants to groups that otherwise would not have had access to the opportunity.
We work with all types of social movements and community groups, from climate to housing, wellbeing and animal rights. Read more about this here.
We have gone through a very exciting and accelerated pace of growth over the last two years and are evaluating what the long term strategy is which you will be a vital part of contributing to and overseeing as we move into the next stage of maturity.
About you:
You will be able to balance community needs with business sense and be able to keep the big picture in mind when developing and managing the programme. You will be keen to make an impact in a small team and be hungry for new ways of working to increase our impact. You should be curious and willing to support when new challenges arise, exploring all options and working with the team to provide the best solutions going forward.
You should be confident in working with partners from a range of backgrounds, including mid to senior leadership of foundations, local authorities, global movements and grassroots activists.
This job is an eclectic mix of responsibilities that would interest anyone interested and/or skilled in the following areas: digital and social innovation, human-centred design, civil society and social movements, building and leading agile teams, philanthropy, alternative decision making.
The role will be managed by the Director of Operations who you will be working closely with on strategy development and high-level implementation. You will manage the Partnership Manager (manages the relationships with private fiscally hosted groups, institutional partnerships, and grant management), Programme Assistant (provides all onboarding and administrative assistance to the programme), and potentially more as the service grows.
Required Experience:
- 2-3 years experience managing project lifecycles, from inception to delivery, reporting on progress and managing risks and issues
- Using agile methods to manage the development and delivery of programmes
- Experience of managing and developing teams and utilising the strengths of your teams to optimise the impact of those programmes
- Excellent prioritisation skill, particularly being able to work in a fast-paced environment with many high priority tasks
- Experience working with grant management: either on the receiving or giving end of philanthropy
- Very comfortable with technology and digital systems
Job duties and responsibilities:
Programme strategy, delivery, and improvement – 60%
- Working closely with Directors and CEO to ensure strategic alignment and growth of the SCN. To think about long-term strategy and sustainability of Accountable and to propose new services and products as we grow.
- Ensure smooth implementation and execution of all Accountable programmes (private fiscal hosting, digital fiscal hosting and grant management) by working with the team to ensure delivery against agreed objectives, outcomes, budgets and timelines.
- To contribute towards the development of user guidance materials, regularly reviewing user feedback and the user journey to help maintain high levels of user engagement. Thinking about how to engage new groups of users who might need different levels of support not currently offered.
- To oversee the programme’s evaluation work, ensuring data collection and analysis are embedded into all the relevant steps. To support impact assessments and report writing for funders/clients, ensuring they are delivered in a timely manner and to high standards. To monitor programme data and results and produce monthly internal reports to ensure strategy and goals are being met.
Team management and line management – 20%
- To manage the Accountable team and to line manage two (potentially more) staff, overseeing their duties and responsibilities and mentoring their development in the roles and the organisation.
Communications and marketing – 10%
- To work with colleagues in the Communications team to help plan communications campaigns that support Accountable’s strategy.
- To act as the spokesperson for Accountable where needed.
Financial and operational support – 5%
- Managing Accountable’s budget and planning resources with the Director. Supporting Director with grant applications and fundraising.
- Provide data and information to the Finance Team and help them solve queries when needed.
Internal Business Practices – 5%
- Support with internal activities that contribute to The Social Change Agency’s overall mission and strategy and identify and make recommendations to improve office work processes as applicable,
- Participate and contribute in organisational wide strategy sessions, team meetings, and check-ins.
Watch a recording of our webinar where we talk about about the role and organisation in more detail as well as answering some of your questions
Terms and benefits:
Terms: The role will be full time (37.5 hours/week) permanent contract.
Salary: £37,000 p/a
Location: You must be based inside the UK.
Application instructions and timeline:
To apply please fill out this application form. Please note that CVs, cover letters, and/or copies of the question outline will not be considered.
Applications will close at: 9am on 5th January 2022
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