Seasonal Associate, Customer Support job
Vacancy has expired
|Company Type:||Certified B Corporation|
|Impact Area:||Quality of Life|
|Company Name:|| Allbirds, Inc.|
Allbirds HQ | San Francisco, CA | Reports to the Customer Support Manager
Where do we need help?
At Allbirds, our goal is to cut through the clutter. We've swapped out wholesale for direct to consumer, flashy branding for minimalist flair, and compromised function for maximum comfort. All this is rooted in a deep desire to put the customer first in everything we do. Pivotal to maintaining these goals are the people at Allbirds who help ‘shepherd’ our customers to happiness. This is where you come in. As the holiday season approaches us, we need some passionate, scrappy individuals to join our customer support team.
What does the job entail?
As a Customer Support Associate, you will be on email, chat and phone with our customers, creating the front line of engagement for our company. If they aren’t happy, we won’t be happy. Ensuring customer happiness requires creativity, problem solving ability, passion, and an unwaveringly upbeat attitude.
You love to communicate with people, solve problems, and generally be a part of a team that is doing important work. You are: