Senior Product Manager, Business Systems job in New York City
|Company Type:||Certified B Corporation|
|Impact Area:||Quality of Life|
|Company Name:|| Warby Parker|
|State / Province:||New York (NY)|
|City:||New York City|
We’re looking for a Senior Product Manager to lead all back-office business systems that drive Warby Parker, including insurance processing, supply chain, customer experience, and retail operations. The person in this role will be responsible for creating world-class software applications that power Warby Parker day in and day out. They’ll work closely with business leaders, including department heads, individual contributors, subject matter experts, internal engineering teams, and external partners to create and execute on a product roadmap that they create—one that supports some of the most beautiful and seamlessly integrated shopping experiences across the web and in our bricks-and-mortar stores. You in? Read on!
Your key tasks will be to:
We’ll also need you to:
It would be cool if you had:
We’re looking for someone who has a passion for designing and improving systems that drive the bottom line—and who has experience creating multiple systems to improve business performance. We’ll be happiest to hear examples of how you’ve taken system projects from concept through to completion.
You’ll also need to demonstrate experience with inspiring and leading multi-disciplinary design teams. Bonus points if you can show us presentations that you’ve shared with the larger product community. It would be great if you understood the drivers that affect costs, lead times, and quality metrics in supply chain, customer care, inventory management, and order fulfillment.
So: If this all sounds right up your alley, definitely get in touch!
About our team:
Three things currently keeping us busy:
About Warby Parker:
Warby Parker was founded in 2010 with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By circumventing traditional channels and designing our frames in house, we’re able to offer insanely high-quality eyewear at decidedly non-insane prices (i.e., from $95 with prescription lenses—a fraction of the going price!).
In the last seven years, we’ve grown to over 50 retail locations in the U.S. and Canada, opened our first optical lab in upstate New York, and launched two of our own iOS apps. And for three years running, Fast Company has named us one of the world’s most innovative companies.
We’re also a certified B Corporation, so we’re held to the highest standards of social and environmental responsibility. This means lots of different things, like operating carbon-neutrally and distributing a pair of glasses to someone in need for every pair we sell. (We’re big believers that businesses can scale and be profitable while doing good in the world.)
Of course, all work and no play makes an extremely dull office, and no one likes an extremely dull office. (We sure don’t.) As an employee at Warby Parker, you can look forward to company outings, guest speakers, volunteering opportunities, and other brain- (and/or taste-bud-) stimulating activities. It also doesn’t hurt that our team is just great company.
Some benefits and perks of working at Warby Parker: