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Optical Supervisor, Classen Curve job in Oklahoma City

Warby Parker jobs
Oklahoma (OK), Oklahoma City
Company Type:  Certified B Corporation
Industry:  Retail
Employment:  Full-time
Impact Area:  Quality of Life
Company Name:  Warby Parker

Location
Country:  United States
State / Province:  Oklahoma (OK)
City:  Oklahoma City
Map: 

Description

As an Optical Supervisor, you’ll strive to deliver our customers with an incredible shopping and eyewear-ownership experience. You’ll act as both player and coach, leading a team of employees while jumping in to directly serve our customers as needed.


What you’ll do:


Leadership and management related duties



  • Act as a leader on the floor by supporting the team and creating a great in-store experience for our customers

  • Manage a team of opticians by modeling behavior, giving and receiving feedback, and holding ongoing development conversations

  • Partner with your store leader to plan ahead for staffing needs at the store

  • Foster a productive employee culture in the store and leverage company resources to increase engagement and job satisfaction

  • Act as point of contact in supporting general store systems and the execution of operational responsibilities

  • Uphold exceptional service standards, leading by example and leveraging retail experience programs that increase customer loyalty and engagement

  • Maintain working knowledge of HR policies and procedures to promote a safe working environment


Optical duties



  • Ensure flawless accuracy in taking and recording measurements, adjusting and fitting eyewear as needed

  • Verify that our finished eyewear meets our optical standards as well as customer requirements and requests

  • Demonstrate exceptional product knowledge and accurately describe the features and benefits of various lenses and frames

  • Comfortably explain eyewear prescription terminology to customers


Who you are:



  • An experienced optician with 5+ years of experience (including 2+ years in a management role)

  • An LDO in states requiring a license to dispense or an ABO in non-licensed states

  • Passionate about fashion, eyewear, and the retail industry

  • Great at communicating clearly and effectively—in person, on the phone, and online (you’ve never met a medium you couldn’t communicate over!)

  • Equipped with super-strong people management skills

  • Extremely detail oriented and a master time manager

  • Able to project a professional, fashion-forward image

  • Excited by a fast-paced, ever-changing work environment

  • Dedicated to making people happy (customers and team members!)

  • A self-starter with energy to spare

  • Cool under pressure and capable of juggling a diverse set of responsibilities (including completing multiple assignments and handling multiple customers competing for your attention). No literal juggling of frames required ;)


About us:


Warby Parker was founded in 2010 with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By circumventing traditional channels and designing our frames in house, we’re able to offer insanely high-quality eyewear at decidedly non-insane prices (i.e., from $95 with prescription lenses—a fraction of the going price!).


In the last seven years, we’ve grown to over 50 retail locations in the U.S. and Canada, opened our first optical lab in upstate New York, and launched two of our own iOS apps. And for three years running, Fast Company has named us one of the world’s most innovative companies.


We’re also a certified B Corporation, so we’re held to the highest standards of social and environmental responsibility. This means lots of different things, like operating carbon-neutrally and distributing a pair of glasses to someone in need for every pair we sell. (We’re big believers that businesses can scale and be profitable while doing good in the world.)


Since all work and no play makes a dull day, we’re thoroughly committed to infusing our time with snacks, books, intramural sports, surprises, photo booths, and more. As a team member at Warby Parker, you can look forward to retail outings, volunteering opportunities, and all sorts of other goodness. It also doesn’t hurt that our team is just great company.


Some benefits and perks of working at Warby Parker:



  • Health, vision, and dental insurance

  • Retirement savings plan with a company match

  • Paid Time Off policy including six paid holidays

  • Quarterly team performance-based incentive program

  • Parental leave (non-birthing parents included)

  • A health-and-wellness stipend

  • Free eyewear (plus discounts for friends and family)

  • Frequent snacks, team outings, and workday celebrations

  • And more (just ask!)

ref: (SB_6956)
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