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Creative Services + Ops Director job in San Francisco

Method jobs
California (CA), San Francisco
Company Name:  Method
Company Type:  Certified B Corporation
Industry:  Consumer Packaged Goods Manufacturing
Employment:  Full-time
Impact Area:  Environmental Sustainability

Country:  United States
State / Province:  California (CA)
City:  San Francisco


We are people against dirty® (PAD), and we’ve always done things differently. We are fearless thinkers, mad scientists and adventurous designers who believe that making soap leads to brave ideas, bold inventions and beautiful bubbles.

We are small, but we have big plans to make the world a cleaner, greener, more colorful place. And we invite everyone to join us as we pioneer a future where doing business is doing good for all.


The role of the Creative Services Director is to transform brand experience concepts into tangible deliverables to support the marketing strategies of the company at a global level. You will lead all artwork production, project management and agency management for the brand experience team across both the method and Ecover brand. We work as a team and you will collaborate closely with fellow brand experience directors and industrial design directors to develop flawlessly executed artwork, global brand identity systems, press kits, digital and in-store experiences.


  • Creative production: manage the process of producing materials for all design and marketing needs. Head up a team of project managers and production artists to support the brand experience functions of creative, PR and digital.

  • Manage global workflow: you are the first point of contact for all North American and international requests for new creative work and existing assets. Optimize current system to manage workflow, set priorities and deadlines across two brands in multiple countries competing in multiple product categories.

  • Grow the team: work with Global Creative Director to recruit, resource and mentor a multi-disciplinary team to meet the evolving needs of our business. Develop international resources that allow us to efficiently manage creative assets across multiple countries. A team of production artists and project managers report to you.

    • Manage all production (digital and packaging): partner with Creative Leads and Product Development Project Managers to lead the process of producing all North American method and Ecover packaging artwork. Provide print production expertise in packaging executions (shrink, pressure sensitive labels, screen print, pouches) and set best practices for routing process, art work trafficking and file set up. Manage all North American prepress process and issues. Also, lead all digital work (site, apps, media, etc.) closely with Creative Leads to ensure seamless transition from creative concepts to final output.

    • Manage budget and status: including artwork, marketing expenditures, agency spend, and creative production cost.

    • Manage agency relationships: negotiate contracts and ensure seamless project management and communication on marketing campaigns and ongoing work. Drive schedules and set up a key team member for day-to-day agency management.

    • Define global asset sharing process: help produce brand standards and style guides for all brand systems to share with international markets and partners. Liaise with international teams to ensure consistency and quality of method and Ecover executions globally. Responsible for management of global creative asset library

    • Represent your fellow PAD: work reception once a month*

 *we are not joking. at people against dirty, everyone in the San Francisco office takes a spin as receptionist. costumes welcome.


You must have deep experience executing product and marketing strategies across a broad set of mediums. You have extensive knowledge of print production and process and are abreast of innovative design trends and technologies. You can articulate strategy to agencies, manage all aspects of the agency/client relationship and have the ability to manage multiple projects simultaneously and meet deadlines with frequent interruptions and changing priorities. Great leadership and collaboration skills will be essential to build out a talented implementation team to support marketing, creative, and international partners within our company. A love of soap or all things clean would be a nice touch.


The right candidate will be able to juggle all aspects of print production, agency and project management and will be a master at solving problems and juggling schedules. With 10+ years of solid design, brand and marketing creative services experience (consumer packaged goods experience ideal) you can mentor and lead a team to deliver world class global packaging and marketing. Experience working on global brand roll-outs is a big plus as is experience partnering with product/industrial design teams.

PAD PERKS: Our values are at the heart of everything we do. Here are a few of the  ways we Care like a Mother for every person against dirty:  

  • Rockstar health insurance benefits package

  • Competitive vacation bundle + 3 Care Days (a.k.a. Volunteer Time-Off) a year

  • Generous retirement match + pre-tax savings options

  • Global Ping Pong Tournament + heard that right!


LOCATION: San Francisco

HOURS: full time, exempt (salaried)


ref: (SB_7545)
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