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Supervisor, Boston Seaport job in Boston

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Warby Parker jobs
Massachusetts (MA), Boston
Company Type:  Certified B Corporation
Industry:  Retail
Employment:  Full-time
Impact Area:  Quality of Life
Company Name:  Warby Parker

Location
Country:  United States
State / Province:  Massachusetts (MA)
City:  Boston
Map: 

Description

Supervisors play an integral role in our retail business. You’ll focus primarily on supporting a team of exceptional retail advisors and ensure Warby Parker’s ability to serve customers and optimize their shopping experience.


What you’ll do:



  • Run an efficient and ever growing retail environment

  • Act as in-store point person for POS troubleshooting 

  • Oversee inventory management and processes

  • Communicate Warby Parker's values and brand philosophy to customers

  • Develop new processes to improve Warby Parker’s ability to serve customers and optimize their shopping experience

  • Properly open and close store 

  • Manage and enforce daily zoning schedule

  • Lead a team of 8-10 team members and initiate bi-weekly informal check-ins 

  • Conduct biannual performance reviews with team members

  • Lead beginning-of-shift meetings, end of day wrap-ups, retail roundtables, and other meetings as they emerge

  • Assist with the onboarding of new store associates by helping onboarding support leads 


Who you are:



  • A team player, who also happens to be innovative, proactive, and entrepreneurial

  • Has managerial experience in sales, operations, and financial performance with a top-notch, customer-focused retailer

  • Takes pride in consistently being a top performer

  • Not afraid to have lots of fun, but also not afraid to work long hours (if needed)

  • Genuinely excited about building and managing a high-performing retail team


Qualifications:



  • At least two years management experience in a fast-paced retail or customer-facing environment


About us:


Warby Parker was founded in 2010 with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By circumventing traditional channels and designing our frames in house, we’re able to offer insanely high-quality eyewear at decidedly non-insane prices (i.e., from $95 with prescription lenses—a fraction of the going price!).


In the last seven years, we’ve grown to over 50 retail locations in the U.S. and Canada, opened our first optical lab in upstate New York, and launched two of our own iOS apps. And for three years running, Fast Company has named us one of the world’s most innovative companies.


We’re also a certified B Corporation, so we’re held to the highest standards of social and environmental responsibility. This means lots of different things, like operating carbon-neutrally and distributing a pair of glasses to someone in need for every pair we sell. (We’re big believers that businesses can scale and be profitable while doing good in the world.)


Since all work and no play makes a dull day, we’re thoroughly committed to infusing our time with snacks, books, intramural sports, surprises, photo booths, and more. As a team member at Warby Parker, you can look forward to retail outings, volunteering opportunities, and all sorts of other goodness. It also doesn’t hurt that our team is just great company.


Some benefits and perks of working at Warby Parker:



  • Health, vision, and dental insurance

  • Retirement savings plan with a company match

  • Paid Time Off policy including six paid holidays

  • Quarterly team performance-based incentive program

  • Parental leave (non-birthing parents included)

  • A health-and-wellness stipend

  • Free eyewear (plus discounts for friends and family)

  • Frequent snacks, team outings, and workday celebrations

  • And more (just ask!)

ref: (SB_7665)
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