ESSENTIAL DUTIES AND RESPONSIBILITIES:
In this role, the Graduate Assistant will:
Provide tutoring to students in MS Office Word and PowerPoint at basic, intermediate, and advanced levels.
Conduct live, scheduled tutoring sessions via WCOnline (the Center’s online schedule) and Skype for Business (the Center’s platform for screen sharing, video, and conversation in tutoring appointments).
Tutor at least 7 hours per week, including evenings and weekends, to serve needs of a global student body.
Correspond with students via the Center’s e-mail role accounts.
- Develop resources and video tutorials focused on MS Office software using the Academic Skills Center template.
Participate in live webinar presentations, group drop-in sessions, and ASC Savvy Student initiatives.
Attend Academic Skills Center Tutoring team meetings.
Commit approximately 40 hours per month (10 hours per week) to this role.
TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED
Demonstrated proficiency in Microsoft Word and PowerPoint software; certification preferred.
Prior experience teaching, coaching, or mentoring students in MS Word and PowerPoint (preferably in an online setting).
Ability to provide positive, constructive feedback to adult students in conversation and in writing.
Must be comfortable learning new technologies and systems.
Broad understanding of APA style and formatting.
Excellent attention to detail, proofreading, and time management skills.
Ability to report tutor-session feedback and submit data in timely manner to tutoring coordinator.
Ability to adapt to all levels of learners, and approach students with different learning strategies to help them develop their MS Word and PowerPoint skills.
- Superb analytical, problem solving, and communication skills, including strong writing skills for corresponding with students via the Center’s e-mail role accounts in clear, grammatically correct replies written in a professional tone.
EDUCATION and/or EXPERIENCE:
- Must be a current student enrolled in good standing in an academic program at Walden University with a GPA of 3.5 or above.
·Knowledge of Walden resources (e.g., Library, Writing Center, Center for Research Quality, Student Support, and/or other centers) required.
·Must demonstrate that she/he can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities.
LICENSURE and/or CERTIFICATION
·Microsoft Office certification preferred, but not required.