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Membership Associate job in New York

NationSwell jobs
New York
Company Type:  Certified B Corporation
Industry:  Other/Not Classified
Job Type:  Administration
Experience:  Student (Undergraduate/Graduate)
Entry Level
Experienced (Non-Manager)
Employment:  Contract
Salary and Benefits:  Hourly.
Impact Area:  Media
Company Name:  NationSwell

Country:  United States
City:  New York
Zip / Postal Code:  10013
New York, NY 10013, USA (Show on map)


We’re looking for a bright, high-potential individual to join NationSwell as a Membership Associate. NationSwell is a leading social impact media company; we work to identify, elevate + accelerate the people + the solutions that have the greatest potential to make America a better place.

This Membership Associate will play a key role in curation of the NationSwell Council - a national membership community of service-minded leaders (see sample members here) - and will have the potential to grow over time to significant operational responsibilities.

The right colleague will be passionate about social impact + innovation and hungry to be part of a talented team in a fast-paced startup environment. Additional benefits to the role include interacting with senior leaders driving change across the country and learning about innovative solutions to national issues.

This position is contract-based, approximately 25-30 hours per week, with the potential to grow into 40 hours per week within a few months and eventually full-time.

Core responsibilities include:

  • Researching potential members and evaluating them against specific membership criteria (e.g. innovation + impact)
  • Maintaining a consistently high volume of potential members by identifying new potential sources for members and getting creative about how to reach out
  • Managing potential-member outreach; conducting smart, thoughtful follow-up; and scheduling calls between the NSC team and potential members
  • Reporting on outreach activity, potential-member response, and follow-up (e.g. joining the Council)
  • Taking on and executing various other projects across the Council, given interests + priorities

Potentially growing into:

  • Supporting back-end financial operations and data analysis
  • Managing member inquiries related to activation, renewal, profile elevation (e.g. the newsletter), and virtual engagement (i.e. the members-only portal).
  • Providing executive support to CEO + senior leadership, as needed

A strong candidate will have:

  • A scrappy, entrepreneurial, can-do attitude
  • A keen attention to detail
  • The ability to work independently in an evolving, startup environment
  • Proficiency in LinkedIn, Excel / Google Sheets, and Salesforce
  • An interest in growing professionally while learning about all parts of a business
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