Customer Service Coordinator job in Richmond
|Company Type:||Certified B Corporation|
|Industry:||Consumer Packaged Goods Manufacturing|
|Job Type:||Customer Support & Service|
|Impact Area:||Food & Nutrition|
|Company Name:|| Lotus Foods|
|State / Province:||California (CA)|
|Zip / Postal Code:||94804|
At Lotus Foods we’re committed to Changing the Way Rice is Grown Around The World. This lofty mission inspires us to create delicious and innovative rice products crafted from heirloom varieties of rice grown around the world that improve farming communities and the health of our planet. As a small company with ambitious goals we believe in teamwork, entrepreneurial thinking, creativity, hard work and nutritional food.
The Customer Service Coordinator coordinates complex administrative tasks associated with processing sales orders. This role supports the Finance, Operations and Sales Departments by providing accurate and timely entry of customer orders (by both hand and EDI), enabling efficient order processing from receipt of Purchase Orders to final shipping from the Lotus Foods warehouse. This individual is the key customer contact for confirming orders, coordinating returns and miss-ships, and troubleshooting and resolving problems punctually.
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To apply please submit your resume with cover letter telling us why you would like to work at Lotus Foods. We look forward to hearing from you!