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Academic Program Assistant job in St. Augustine

Laureate Education jobs
Florida (FL), St. Augustine
Company Type:  Certified B Corporation
Industry:  Other/Not Classified
Employment:  Full-time
Impact Area:  Education & Training
Company Name:  Laureate Education

Country:  United States
State / Province:  Florida (FL)
City:  St. Augustine



The Clinical Education Associate performs a variety of administrative duties to support the Clinical Education Department’s goal of ensuring a successful clinical education experience through successful and timely selection and placement of student internships; leading to transition from classroom to commencement.
Responsibilities include:

  • Ensures all required student documentation is kept current; including health and admission requirements.

  • Attends classroom meetings to explain and/or distribute pertinent materials to students as necessary as a follow-up to orientation. Inform student on who will be their primary point of contact while enrolled; answers questions and provides clarification regarding students’ immunizations, background checks and drug screens, to ensure specific requirements for clinical site.

  • Prepares letters, memos and other forms of communication to outside constituencies.

  • Works directly with central functions to maintain accurate clinical site requirements in order for students to attend; ensures each student is compliant with the specific requirements.

  • Works closely with students to facilitate successful clinical experiences; identifies student issues and addresses them in a courteous, accurate and timely manner.

  • Works directly with clinical education faculty to ensure successful student clinical experiences.

  • Maintains accurate student and site information in placement database.

  • Develops and maintains effective working relationships with clinical site personnel to facilitate student placement; maintains contact with sites to obtain information on internship opportunities.

  • Communicates, coordinates and confirms with clinical sites to determine internship availability and placement for students.

  • Maintains accurate and confidential student clinical education files in accordance with University, FERPA and HIPAA requirements.

  • Responds to site affiliate inquiries and questions; addresses concerns in a courteous, accurate and timely manner.

  • Performs duties in support of University’s core values.

  • Attends student orientation and open house each trimester to ensure student compliance for clinical site.

  • Maintains databases such as Constant Contact as needed for all programs.

  • Creates and delivers reports as requested by faculty for the purpose of student placement.

  • Creates and delivers reports as requested by department head.


  • High school diploma; Undergraduate degree in healthcare or business preferred

  • Previous administrative/customer service experience required (preferably in secondary education or healthcare)

  • Experience with database management

  • Strong interpersonal skills including effective verbal and written communication skills

  • Ability to work accurately in a highly dynamic environment

  • Ability to multitask and prioritize to complete tasks and projects with tight deadlines

  • Exhibit patience and a positive attitude in establishing and encouraging a learning environment

  • Ability to work collaboratively as part of a team, and to interact effectively with colleagues, administrators, faculty members and students, as well as external constituencies

  • Familiarity with the needs of students and a diverse student population

  • Proficiency in Microsoft Office suite

ref: (SB_10500)
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