Assistant Store Leader, Operations - Brooklyn job
|Company Type:||Certified B Corporation|
|Impact Area:||Quality of Life|
|Company Name:|| Eileen Fisher|
The EILEEN FISHER Brooklyn Store is a new concept store designed to turn the company inside out and invite the customer into the full expression of our brand, specifically around sustainability and the circular economy. The Assistant Store Leader will be in a unique position. Her/his strengths are where business and creativity merge to create an innovative, sustainability-focused and community-centric environment, holding a "behind the scenes" customer experience at its center. The Assistant Store Leader serves as a Brand ambassador, embracing the full circle of EILEEN FISHER product and values (from design samples to mainline to Remade).
In this role, you will work very closely with and support the Store Leader in managing all aspects of the Brooklyn store consistent with the EILEEN FISHER mission, practices and core values. The Assistant Store Leader will help to focus on sales, operations and facilities to ensure that both the in-store and back-of-house experience reflect our values and the Brand’s mission. Additionally, the Assistant Store will assume daily operations such as retail sales, customer service, employee relations and visual merchandising.
Practices: As the Assistant Store Leader you communicate our vision and lead from the EF Mission. You focus on what’s really important by setting priorities. You inspire creativity and explore possibilities. You engage your team—motivating, directing, inspiring, and involving them in decisions. You openly communicate your expectations and concerns, being present, accessible, listening and seeking to understand. You actively infuse the work environment with an atmosphere of possibility, positive energy and a spirit of play.
Summary of Duties and Responsibilities:
Assist Store Leader with inventory, expense control and ongoing daily operations, communications and procedures of a retail store
Analyze business trends, inventory levels, customer feedback with Store Leader and communicate suggestions to District Leader
Partner with Stock Lead to help process inventory deliveries and ensure the flow of new product launches, replenishments to the sales floor and go-backs
Understand and own financial reporting and measurable metrics as well as 4 wall P&L
Support Store Leader in larger scale initiatives and operations
Maintain highest standards in the functioning, presentation and maintenance of store property
Help to ensure the smooth and safe operation of the store
Maintain an active presence on the sales floor, serve as a role model for sales associates in sales generation and service by prioritizing the customer experience
Collaborate with Store Leader to motivate, direct and facilitate associate recruitment, training and development
Attend in-store events and assist as needed
Help maintain and manage all visual aspects of the business including visual, display, merchandising & floorset execution
Embrace technology and be open to new learnings
Assume Store Leader responsibilities when Store Leader is unable to fulfill his/her duties
PERFORMS OTHER RELATED DUTIES AND ASSIGNMENTS AS REQUIRED