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Member Services Representative (Teller) job in Kitchener Waterloo

Kindred Credit Union jobs
Ontario, Kitchener Waterloo
Company Type:  Certified B Corporation
Industry:  Banking
Job Type:  Customer Support & Service
Employment:  Other
Impact Area:  Economic Development
Company Name:  Kindred Credit Union

Country:  Canada
State / Province:  Ontario
City:  Kitchener Waterloo
Zip / Postal Code:  N2R 1S6


At Kindred Credit Union, you will be part of cooperative banking that connects values  and faith with finances, inspiring peaceful, just, and prosperous communities.

You’re invited to make a difference… as a Member Services Representative providing frontline service to members in a variety of branches  

As a valued member of a team of financial professionals, you will provide outstanding service to our members, fulfill members’ financial transactions and ensure compliance with Kindred policies and procedures. With knowledge of Kindred’s distinctive products and services, you will respond to member questions and provide referrals to in-branch investment and credit specialists. 

This is a casual position with fluctuating hours. Valid driver’s license and access to a vehicle is required to commute to various locations.

What to bring

The successful candidate will be enthusiastic, self-confident and have a passion for customer service with excellent communication skills and the ability to handle detail work with care and precision. You show initiative and are comfortable contributing to the organization both as part of a collaborative team and working on your own.  Finally, you demonstrate an active commitment to Kindred's shared values and purpose.

Plus, you bring your qualifications and experience:

  • Strong computer skills and ability to learn new applications

  • At least one year previous experience in a customer service role

  • Experience handling cash and electronic payments is considered an asset

Why Kindred

You will be part of a collaborative workplace where you’ll be asked to participate in the business and share your voice. You’ll be expected to continually grow your skills and abilities and to share your expertise and experience with colleagues. You’ll also be supported in volunteering your talents for community and other programs that are important to you.

We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for the overall wellness of the whole you. And of course, your rewards package includes competitive total compensation plus an array of financial products and services at preferred rates for staff.  By choosing Kindred, you’ll be joining an engaged workforce, as we are an AON Best Employer, a provider of a Living Wage, and we’re using business as a force for good™ as a B Corp.


Ready to choose Kindred?  Complete the application and provide your resume and cover letter indicating why you want to work for Kindred.  We look forward to connecting with you! Visit our careers page at to see how we can make a difference together.

Kindred is a respectful, compassionate and inclusive workplace.   We are committed to a barrier-free recruitment process: if you are selected for an interview  for which you require accommodation due to disability, please notify us when scheduling your interview.

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