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Store Leader, NYC Market job in New York City

Warby Parker jobs
New York City, New York
Company Name:
Warby Parker
Company Type:
Certified B Corporation
Impact Area:
Quality of Life

United States
State / Province:
New York
New York City


A Store Leader at Warby Parker plays an integral role in laying the foundation for our retail business.  All aspects of the store’s success will rest on your shoulders- therefore, a solid foundation of store management experience and exceptional leadership skills are crucial!  You'll focus primarily on building a team of exceptional associates, executing processes and procedures that help us consistently provide amazing customer service, and ensuring that the store exceeds defined financial performance targets.  

What you'll do:

  • Understand and communicate Warby Parker’s values and brand philosophy to customers and staff

  • Manage daily scheduling, time off, and payroll matters for all store associates

  • Develop, execute, and continuously improve all operational activities to ensure the store exceeds financial and customer experience targets and maintains brand consistency

  • Coordinate periodic store events with Warby Parker marketing team

  • Develop and ensure procedures are followed to protect the company’s inventory and assets as well as all activities related to risk management and safety

  • Recruit great people, interview them, and select individuals that live our core values and will stop at nothing to serve our customers

  • Provide initial and frequent ongoing training and development for all team members

Who you are:

  • Innovative, proactive, entrepreneurial, and a team player

  • Equipped with extensive managerial experience in sales, operations, and financial performance with a customer-focused, operationally excellent retailer

  • Firmly established as a top performer 

  • Into having lots of fun at work but unafraid of putting in long hours when required

  • Excited about building and managing a high performing retail team

About Warby Parker:

Warby Parker is a transformative lifestyle brand with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By engaging directly with consumers, we’re able to offer ultra-high-quality, vintage-inspired frames for $95 including prescription lenses and shipping.  We focus on the bigger picture, too: social innovation is woven into the DNA of our company, and for every pair of glasses purchased, a pair is distributed to someone in need.

Since all work and no play makes a dull day, we’re thoroughly committed to infusing our time with snacks, books, intramural sports, surprises, photo booths, and more. As a team member at Warby Parker, you can look forward to retail outings, do good events, and all sorts of other goodness.

In 2015, Fast Company named us the #1 Most Innovative Company. We’re also a certified B Corporation, which means that we are held to the highest standards of social and environmental performance.

Some benefits and perks of working at Warby Parker:

  • Health, vision, and dental insurance

  • Cell phone reimbursement

  • Paid Time Off

  • Parental leave policy 

  • Retirement savings plan (401k)

  • Free eyewear (discounts for friends and family!)

  • Health & wellness stipend

  • Biannual team outings


ref: (SB_12328)
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