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Find Meaningful Work

Senior Manager Product Management job in USA

Laureate Education jobs
USA, Maryland
Company Name:
Laureate Education
Impact Area:
Education & Training
Company Type:
Certified B Corporation
Employment:
Full-time
Industry:
Other/Not Classified

Location
State / Province:
Maryland
City:
USA

Description

GENERAL SUMMARY:


The Senior Product Manager will be responsible for setting the strategic roadmap for new program introductions and for enhancements to existing programs for the vertical to ensure revenue goals and budgets are met. He/she will evaluate program performance to diagnose problem areas, propose solutions and oversee their implementation. A successful Senior Product Manager will be able to maintain both a high level and detailed understanding of the intricacies of each program under his/her management. He/she is a highly professional individual with strong leadership qualities who demonstrates the ability to communicate cross-functionally and interpersonally with a wide range of stakeholders and can grasp differing viewpoints clearly.

ESSENTIAL DUTIES AND RESPONSIBILITIES:


  • Take a leadership role in developing the strategic roadmap for new program introductions for the vertical and its institutions; facilitate the prioritization and completion of projects with internal and external stakeholders

  • Champion the new program management process for the vertical and its institutions; develop clear, actionable plans to facilitate the launch of new programs or initiatives

  • Lead the operationalization, execution and training associated with the launch of new products, partnerships, and academic initiatives from conception to start date by closely collaborating with academic leadership, operations, marketing, sales, research, regulatory, product development, and other departments

  • Proactively identify opportunities to improve existing program performance using both internal data on program performance (such as course evaluations and retention) and external data on market opportunities (such as competitive intelligence and industry characteristics). Prepare and present recommendations to senior leadership

  • Collaborate cross-functionally with various departments to ensure implementation and execution of program and course changes, upgrades, modality changes, new requirements, and enhancements


  • Develop a deep understanding of individuals seeking degrees. Understanding includes, but is not limited to:

    • Competitive marketplace


    • Target market understanding of:

      • Education requirements

      • Decision-making process and criteria

      • Information absorption/processing preferences

      • Communication style and needs

      • Target market career needs

      • Industry characteristics and expectations concerning education & professional development





  • Identify, recommend, and develop potential market opportunities based on the above criteria

  • Collaborate with product development in concept phase of new product development process and champion ideas through the process

  • Based on market understanding, collaborate with Marketing and Enrollment colleagues to develop effective communications strategies to influence their decisions regarding educational advancement opportunities

  • Responsible for developing annual budgets and long-term plans in collaboration with college leadership

  • Collaborate with Market Research and Insights team to articulate high-level strategic questions to help guide the data collection and reporting process; to develop and coordinate market research and segmentation activities including focus groups, surveys, customer interviews and preliminary research

  • Lead the process to respond to competitive and market trend analyses, ensuring that strategic decisions are data driven


EDUCATION and/or EXPERIENCE:



  • Bachelor's degree; MBA strongly preferred

  • 10+ years of product management or related experience, with deep industry knowledge of the higher education space

  • Proficient in financial and business analysis and data mining

  • Skilled in planning, organizing, and project management; ability to manage multiple, competing priorities

  • Skilled in budget development and management

  • Ability to drive the product management process with diplomacy and enthusiasm

  • Advanced critical thinking, analysis, and synthesis skills

  • Proficient with Microsoft Office Suite with particular aptitude in Excel

  • Must thrive under pressure and in a fast-paced, constantly changing environment with tight deadlines and multiple priorities

  • Experience working in a global environment with diverse functional and business units in large, matrixed project teams

  • Travel 10-15% of the time


Ability to transport laptop computer during travel


ref: (SB_25578)
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