Operations Manager (Washington, DC) job in Washington

Operations Manager

You are mission driven and action oriented. You love to get involved, and work as part of a team to accomplish something great. Any job is your job if it helps the team succeed, and you thrive on variety. Today, you’re looking for a role where you can use those traits to make a real difference in the world by advancing the most important social issues facing humanity today.

If that sounds like you, Arabella Advisors can’t wait to meet you.

The Operations Manager manages critical functions related to the firm’s day-to-day operations.

Essential Responsibilities
Office and Facilities Management Oversight
• Work with Office Managers to develop, implement, and refine best practices for an efficient and uniformly excellent office experience for colleagues and guests across the firm
• Serve as a partner to Office Managers in office-level budget management
• Maintain relationships with leadership in each office to solicit input and feedback on office-level needs
• Assist Operations lead in creation and oversight of office management and infrastructure budgets
• Manage office safety planning and implementation, including physical security of office locations and staff trainings
• Serve as project manager as needed for infrastructure projects such as the rollout of new processes and office relocations and/or expansions
• Lead development and maintenance of FAQs, process guides, and other collateral as necessary to keep staff and guests informed of policies and procedures relevant to day-to-day office operations
• Support Arabella’s implementation of relevant B Corp standards

Vendor & Contract Management
• Assist Operations Lead in management of vendor portfolio and firm-wide operations expenditures
• Assist with drafting and recordkeeping of contractors and vendor agreements
• Evaluate vendors agreements and relationships to identify cost savings, opportunities for service improvements, and values alignment with Arabella and B Corp standards
• Support RFP processes as needed for the sourcing, evaluation, and selection of vendors

Project Management & Special Initiatives
• Manage lower- to mid-level team objectives and projects as assigned
• Support Operations lead and other teams as needed on firm-wide operational initiatives

To be successful in this role you’ll need:
• Bachelor’s degree
• Minimum 4 years of work experience in operations, administration, and/or project management
• Experience working with contractors and vendors
• Exceptional customer service and interpersonal skills, tact, and diplomacy
• Outstanding organizational skills and attention to detail
• Expert proficiency in Outlook, Word, Excel, and PowerPoint
• Proficiency in Sharepoint

Valued and Non-Essential Education, Experience, Knowledge, Skills and Ability
• Experience as an office manager
• Experience with contract development

Our Core Competencies:
• Ability to provide excellent service to clients, including being able to diagnose and anticipate difficult service challenges, provide proactive and effective client-centered solutions, pass along service lessons to teammates, and demonstrate a strong understanding of the client’s perspective
• The ability to effectively manage projects, proactively problem solve, and ensure quality control
• A high level of emotional intelligence and the ability to use that intelligence to appropriately adapt to stakeholders’ needs
• The ability to effectively help communicate complex and nuanced messages to a variety of audiences, including adapting style, tone and content to meet various needs.
• The ability to work cooperatively and inclusively with others to achieve shared goals, including supporting efforts that promote a safe and welcoming culture, providing timely and constructive feedback, and highlighting and sharing significant and new knowledge across the team
• The ability to use available resources and feedback to continually develop mastery in your role and facilitate team learning, including a willingness to request feedback and incorporate it to improve individual performance and to seek out and participate in career-relevant learning activities
• The ability to take ownership and be creative and solutions-oriented when encountering challenges that don’t have obvious answers, including the ability to solve challenges independently

About Arabella Advisors

Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation.

Working with Us

We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers website to learn more.

To encourage work/life balance we offer flexible work options. Our office is an open space with cubicles and standing desks and informal work areas. Our salaries are closer to the range of a nonprofit and our benefits are excellent. You’ll start with three weeks of vacation, 80 hours of personal time, and 20 hours of paid time to volunteer at an organization of your choice. In addition to six federal holidays, you get to pick four more from a list of inclusive religious holidays and your birthday.

We have a competitive health package that includes medical, vision, dental, and prescription insurance. We also provide funds for professional development, a fitness benefit, and cover part of your personal cell phone plan.

How to apply

Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please let us know.

While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses.

We will review applications as they are received and look forward to hearing from you.