PC Technician job in Modesto

We are a technology company and are looking for a fast-paced, dynamic, organized PC Technician Professional for our Central Valley office. We're expanding and we have a great opportunity for the right candidate who is ready to jump in and grow with us.

The PC Technician Professional will be an integral part of our service team supporting the needs of our team, clients and the organization. The position will assist with all aspects of technical administration and support related to PCs and Macs, inventory, Sales, and Administration. You will have the opportunity to learn about an IT Managed Services business, supporting PC/Mac deployments, ticket support for our help desk team, and administrative support for our Central Valley office. This is an excellent fit for an individual with technical and interpersonal skills who is looking to learn-as-you-go and work with a mission-driven organization.

PRIMARY DUTES AND RESPONSIBILITIES:

* Support and manage the configuration of new user desktop, laptops, phones, workstations and servers

* Work with and collaborate with technical staff

* Research and verify technical solutions and provide workaround solutions where appropriate

* Respond to and resolve technical issues expeditiously and professionally

* Receive equipment shipments and maintain equipment inventory

PROCUREMENT:

* Confirm items are received and ready for deployment and billing

* Coordinate returns and replacements, as necessary

* Communicate updates to client, services, billing, and project teams as required

GENERAL ADMINISTRATION:

* Provide reception and general light office duties for the office

* Manage office supplies and office needs

* Provide some administrative support for the office

* Suggest and implement efficient office improvements

REQUIREMENTS:

The successful applicant will have the following minimum qualifications:

Technical skills:

* 1-4 years of customer service, sales or office management

* At least one year of work experience in a similar role preferred

* Tech savvy, competence in Microsoft Word, Excel and Outlook required

* Experience delivering tech support to end-users

* Past experience working on computer and software issues

* Imaging and deployment experience

* Ability to configure office productivity applications: Office, Office 365, and/or Google Apps

* Configured new and edited existing user accounts in Google Apps and Microsoft Office 365

* Configured and administrator for Microsoft Windows OS and Mac OS X

* Configured, customized, and troubleshot browser applications (Chrome and IE)

* Remediated desktop level web browser, network, and internet connectivity issues

* Ability to properly research technical issues to craft an appropriate resolution

* Good analytical and trouble shooting skills

ADDITIONALL SKILLS DESIRED:

* People-orientation person

* Requires excellent customer service and communication skills

* Able to work effectively and efficiently with minimal supervision

* Attention to detail, strong time management and organizational skills

This position could be a great fit if you are:

* Passionate about learning new things and finding the answers

* Appreciate and desire open communication and transparency

* Creative with resources and able to adapt to varying/changing situations

* Great at working and interacting with people in-person and on the phone

* Skilled at managing multiple tasks and thrive in a fast-pace environment

* Sense of humor and sees the positive side of life

* Proactive, responsive, resourceful and responsible

* Life-long learner, always looking to excel in what you do

* A teacher by nature who enjoys coaching and empowering others

* Relentless in providing service to others

* Constantly seeking opportunities to collaborate

* Demonstrated passion to support the efforts of creating impact for non-profit and education organizations.

* Embody a passion for mission-driven businesses

ABOUT THE COMPANY:

Varsity is a technology consulting and IT managed service provider serving companies throughout the San Francisco Bay Area. Our clients span educational institutions, non-profits, healthcare, mission-driven businesses. IT can be a challenging job, but at Varsity you’ll be able to work together to do good every day. We are proud to be 100% based in the USA and a B-Corporation focused on making life better for our employees, their families, our clients, our community and our environment through performance, transparency and accountability. When you join us, you will be a part of that purpose. You will work with great people who care about what they do, who bring a positive attitude to work, who like to have fun, and who enjoy making an impact.

Please click on the link to apply: https://www.varsitytechnologies.com/pc-technician-professional-central-valley-ca-2/