Customer Service Manager job in Portland

• Communicate directly with the customer regarding stock availability, pricing, shipping estimates, credit card payments, and all other order related tasks.
• Answer incoming calls and provide assistance, or direct to appropriate personnel.
• Receive, process, and confirm purchase orders with customers.
• Online order processing through both B2C and B2B channels.
• Process and provide to the customer an invoice and tracking information for all shipped orders.
• Provide customer service as needed.
• Perform other duties as assigned.

You’ll join a team that takes pride in the work we do and the products we make and sell. We are a small and dynamic company of six dedicated people who support each other between offices in Portland, Oregon and Shanghai, China.

bambu^® is a green lifestyle brand designing, producing and marketing products for home and outdoors since 2003. Our products are made from renewable, organic and recycled materials.

Our big goal is to change purchasing behavior by offering non-plastic alternatives that will reduce the impact on the planet. We are interested in someone who is green-minded and shares our passion for excellence.